Privacy Policy

1. Scope

This Privacy Policy explains how information is collected, used, stored, and disclosed when you use nikolajocic.dev, submit inquiries, purchase managed WordPress infrastructure subscriptions, or engage security and infrastructure consulting services.

2. Information Collected

Depending on your interaction, information may include:

• Identity and contact data (name, email, phone, billing/contact details).
• Company and project data (domain names, website URLs, onboarding details, requested service scope).
• Technical and security data (IP address, device/browser metadata, log entries, security event context, user-agent strings, timestamps).
• Payment and subscription metadata provided by payment providers (for example Stripe transaction status, subscription IDs, and billing status). Full payment card data is not stored on this application.
• Communications and support records (emails, contact submissions, service requests).

3. How Information Is Used

• Provide, operate, and secure managed WordPress infrastructure and support services.
• Process subscriptions, billing events, service onboarding, and account management.
• Detect, investigate, and mitigate abuse, fraud, incidents, vulnerabilities, and unauthorized access attempts.
• Respond to requests, communications, and legal obligations.
• Improve reliability, service quality, and security posture.

4. Legal Bases (Where Applicable)

Processing may occur under one or more legal bases, including contractual necessity, legitimate interests (including service security and abuse prevention), legal compliance, and consent where required by law.

5. Sharing and Processors

Information may be shared with trusted service providers strictly as needed to deliver services, such as payment processors, email delivery providers, cloud infrastructure providers, monitoring/security tools, and professional advisors. Data may also be disclosed where legally required or to protect rights, property, systems, or users.

6. Data Retention

Information is retained only as long as reasonably necessary for service delivery, security operations, legal compliance, financial recordkeeping, dispute handling, and enforcement of contractual rights. Retention periods may vary by data category and legal requirements.

7. Security Practices

Reasonable administrative, technical, and organizational safeguards are applied to reduce risk of unauthorized access, disclosure, alteration, or destruction. No system is fully immune to compromise; therefore absolute security cannot be guaranteed.

8. International Transfers

Data may be processed or stored in jurisdictions outside your location through service infrastructure or vendors. Where required, appropriate transfer safeguards are used.

9. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where relevant. Requests can be sent to the contact email below. Legal and contractual exceptions may apply.

10. Cookies and Analytics

This website may use essential technical mechanisms (such as session functionality, security controls, and operational logs). If non-essential analytics or tracking technologies are introduced, this policy may be updated accordingly.

11. Children’s Privacy

Services are intended for business/professional use and not directed to children under the minimum age required by applicable law.

12. Changes to This Policy

This Privacy Policy may be updated periodically. The effective date above reflects the current published version.

13. Contact

Privacy inquiries: info@nikolajocic.dev